Responsible Gaming

Gambling Should Be Entertainment

At grpct.com.au, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and never bet more than you can afford to lose.

Age Verification

Online pokies in Australia are strictly for players aged 18 years and over. We are committed to preventing underage gambling. All players must verify their age and identity before accessing our platform. If you are under 18, please do not use this service.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem:

• Chasing losses by gambling more to try to recover money you've lost
• Hiding your gambling activities from family, friends, or partners
• Gambling with money needed for essential expenses (rent, food, bills)
• Spending more time and money on gambling than you planned
• Feeling anxious or irritable when you try to stop or reduce gambling
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money to gamble or pay gambling debts
• Lying about the amount of time or money spent gambling
• Experiencing mood swings or using gambling to cope with stress or sadness
• Failed attempts to cut back or stop gambling

If you experience any of these signs, please seek help immediately.

Self-Help Tools & Player Protection

We offer a range of tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose in a given timeframe
• Reality Checks: Receive reminders during your gaming sessions about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gambling services
• Take a Break: Request a cooling-off period to step away from gambling

To access these tools, log into your account or contact our support team.

Support Organisations & Resources

If you or someone you know is struggling with gambling, help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online — Free, confidential counselling and support for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare — Free, confidential support and counselling for problem gamblers
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Evidence-based resources and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Information, referrals, and support for problem gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education offering support and resources
  www.bzga.de

If You Need Help, Please Reach Out

If you believe you have a problem with gambling, it's important to seek help. There is no shame in asking for support — problem gambling is a recognised condition, and recovery is possible with the right help.

Don't wait. Contact a support organisation today. Whether you're in Australia or anywhere else in the world, professional counsellors are available to help you confidentially and free of charge.

Your wellbeing is our priority. We encourage all players to gamble responsibly and to use the tools and resources available to maintain control.